Inside the Office of the Attorney General of Texas (Child Support Division): an Expose
(Child Support Division): an Exposé
The inefficiencies of a bumbling, incompetent, arrogant, out-of-control, mismanaged, poorly-run bureaucracy.   An inside look, from a former employee.

The Attorney General's Own Complaint Form

Here it is:

My advice is to print out the complaint form, fill it out, and mail it (as in "lick a postage stamp") to the AG office that's handling your case (keep a copy for your records).

Good luck.