Inside the Office of the Attorney General of Texas (Child Support Division): an Expose
(Child Support Division): an Exposé
The inefficiencies of a bumbling, incompetent, arrogant, out-of-control, mismanaged, poorly-run bureaucracy.   An inside look, from a former employee.

I want to talk to a live human at the AG's office.

A list of phone numbers for the various employees of the Texas Attorney General Child Support Division may be found HERE.   It is current as of December 2013.

One more thing: when you call them, record your conversation.   Yes, it's legal to do so in Texas, as long as you (the one doing the recording) are a party to the conversation.   You do not have to tell them that you're recording the phone call, and you do not need their permission.

Radio Shack can sell you some cheap telephone-recording equipment.